If you have concerns about the actions of a collection agency, contact your provincial or territorial consumer affairs office listed on this page.

Alberta

Service Alberta, Consumer Contact Centre
3rd Floor Commerce Place
10155-102 Street
Edmonton, Alberta T5J 4G8
Telephone: 780-427-4088
Toll Free: 1-877-427-4088
Email:service.alberta@gov.ab.ca
Website: www.servicealberta.ca

British Columbia

Consumer Protection BC
#307-3450 Uptown Blvd
PO Box 9244
Victoria, British Columbia V8W 9J2
Telephone: 604-320-1667
Toll Free: 1-888-564-9963
Fax: 250-920-7181
Email:info@consumerprotectionbc.ca
Website: www.consumerprotectionbc.ca

Manitoba

Consumer Protection Office, Department of Tourism, Culture, Heritage, Sport and Consumer Protection
302-258 Portage Avenue
Winnipeg, Manitoba R3C 0B6
Telephone: 204-945-3800
Toll Free: 1-800-782-0067
Fax: 204-945-0728
Email:consumers@gov.mb.ca
Website: www.gov.mb.ca/cca/cpo/index.html

New Brunswick

Financial and Consumer Services Commission
Kings Place (King Tower)
440 King Street
Fredericton, New Brunswick E3B 5H8
Telephone: 506-453-2659
Toll Free: 1-866-933-2222
Fax: 506-444-4494
Email:info@fcnb.ca
Website: www.fcnb.ca

Newfoundland and Labrador

Service NL
PO Box 8700
St. John’s, Newfoundland and Labrador A1B 4J6
Telephone: 709-729-4834
Toll Free: 1-877-968-2600
Fax: 709-729-6998
Email:gsinfo@gov.nl.ca
Website: www.gs.gov.nl.ca/index.html

Northwest Territories

Consumer Affairs, Department of Municipal and Community Affairs
5201-50th Avenue, Suite 600
PO Box 1320
Yellowknife, Northwest Territories X1A 2L9
Telephone: 867-873-7125
Fax: 867-873-0309
Email:michael_gagnon@gov.nt.ca
Website: www.maca.gov.nt.ca/?page_id=504

Nova Scotia

Service Nova Scotia and Municipal Relations, Public Enquiries
Mail Room, 8 South
Maritime Centre
1505 Barrington Street
Halifax, Nova Scotia B3J 3K5
Telephone: 902-424-5200
Toll Free: 1-800-670-4357
Fax: 902-424-0720
Email:askus@gov.ns.ca
Website: www.gov.ns.ca/snsmr/access/individuals/consumer-awareness.asp

Nunavut

Consumer Affairs, Department of Community and Government Services
267 Qaiqtuq Building
P.O. Box 440
Baker Lake, Nunavut X0C 0A0
Telephone: 867-793-3303
Toll Free: 1-866-223-8139
Fax: 867-793-3321
Email:Laupaluktuq@gov.nu.ca
Website: www.gov.nu.ca/english/

Ontario

Consumer Protection Branch, Ministry of Consumer Services
5775 Yonge Street, Suite 1500
Toronto, Ontario M7A 2E5
Telephone: 416-326-8800
Toll Free: 1-800-889-9768
Phone (TTY): 416-229-6086
Phone (TTY) 2: 1-877-666-6545
Fax: 416-326-8665
Email:consumer@ontario.ca
Website: www.ontario.ca/consumerprotection

Prince Edward Island

Consumer Services, Department of Environment, Labour and Justice
Shaw Building, 4th Floor
95 Rochford Street
PO Box 2000
Charlottetown, Prince Edward Island C1A 7N8
Telephone: 902-368-4580
Telephone: 902-368-4550
Toll Free: 1-800-658-1799
Fax: 902-368-5283
Website: www.gov.pe.ca/consumerservices/

Quebec

Office de la protection du consommateur
400 Jean-Lesage Boulevard, Suite 450
Québec, Quebec G1K 8W4
Telephone: 418-643-1484
Toll Free: 1-888-672-2556
Fax: 418-528-0976
Website: www.opc.gouv.qc.ca

Saskatchewan

Consumer Protection Division, Financial and Consumer Affairs Authority of Saskatchewan
1919 Saskatchewan Drive, Suite 500
Regina, Saskatchewan S4P 4H2
Telephone: 306-787-5550
Toll Free: 1-888-374-4636
Fax: 306-787-9779
Email:consumerprotection@gov.sk.ca
Website: www.justice.gov.sk.ca/cpb

Yukon

Consumer Services, Department of Community Services
307 Black Street
Whitehorse, Yukon Y1A 2N1
Telephone: 867-667-5111
Toll Free: 1-800-661-0408 ext. 5111
Fax: 867-667-3609
Email:consumer@gov.yk.ca
Website: www.community.gov.yk.ca/consumer/index.html

The information contained above was obtained from:

www.ic.gc.ca/officeofconsumeraffairs

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